Archive for May, 2012

• 30 Dec 2009 6:40 am

  Mysql407 Recreation

  The Innodb tablespace on mysql407 has become corrupted and despite all our efforts, we are unable to recover it. To remedy this, we are now preparing a new server to host mysql407. During this time, databases hosted on mysql407 will not function. We expect no loss of data during this process. At this time, there [...]

  posted in Outage by IX: Anthony Washington

• 23 Dec 2009 9:10 pm

  CP9 Services down

  Hello, We are currently having issues with all cp9 services. This includes all web, mail and mysql servers. You will experience very slow or no service at all. We have no ETA at this time but we’ll update the blog every 30 minutes to keep you updated. Regards, David Stuard System Administrator UPDATE @ 9:32 [...]

  posted in Outage by IX: Customer Relations

• 21 Dec 2009 3:24 am

  Web125 File System Check

  web125 was just offline for about 20 mins while we ran a file systems check. It is now back on-line. Anthony Washington Junior Systems Administrator IX Webhosting

  posted in Outage by IX: Anthony Washington

• 20 Dec 2009 12:59 am

  MSSQL502 Drive Replacement

  MSSQL502 will be offline for approximately 20 minutes to replace a faulty hard drive. Anthony Washington Junior  Systems Technician IX WebHosting Final Update @ 1:17 am Hard drive has been replaced and the server is back on-line. – Anthony

  posted in Outage by IX: Anthony Washington

• 17 Dec 2009 10:13 am

  IIS306 Emergency Maintenance

  This server had hard drive errors and it needed to be replaced asap. The server was only down for about 15 mins. We are still working on this machine so you may see a little more downtime but not much. There will be another update when maintenance is over. Marcus Livers Senior Systems Technician Ix [...]

  posted in Outage by IX: Marcus Livers

• 16 Dec 2009 10:42 am

  Servers Down

  The following servers are currently down. We are working to bring them back online as soon as possible. mail901, mail905,mysql907,web904,web928 We estimate downtime to be around 30 minutes. UPDATE @10:57am EST: All these servers are now back online.

  posted in Outage by IX: Kristopher Newsome

• 15 Dec 2009 8:20 pm

  mail93 Down

  Hello, mail93 server went down because of faulty power strip. The server is currently running a file system check. It estimates 1 hour for completion. All mail should still be delivered but this will cause large delays. I will update you as soon as the server is online. Regards, David Stuard System Administrator UPDATE @ [...]

  posted in Outage by IX: Customer Relations

• 15 Dec 2009 4:16 am

  Mail305 Maintenance

  We are moving mail305 over to new hardware to alleviate the recent disk issues we have experienced. This maintenance will take 24-48 hours to complete. During this time, it will not be possible to change the properties for mailboxes hosted on this server. POP3, IMAP, SMTP, and Webmail services will continue to function as normal. [...]

  posted in Outage by IX: Anthony Washington

• 15 Dec 2009 3:00 am

  Mysql901 Maintenance

  Mysql901 will be offline for approximately 30 minutes between 2am and 3am tonight. We are moving this server to a new storage unit. During the maintenance timeframe, all databases on this server will be inaccessible. Final Update @ 3:00am Maintenance on mysql901 has completed. Services were down for only ~10 minutes. – Anthony

  posted in Outage by IX: Anthony Washington

• 14 Dec 2009 3:15 pm

  mssql502 maintenance Dec 15th

  Hello, Databases on mssql502 become unresponsive due to lack of resources. Each database can be reattached but they will get stuck again in some period of time. The only solution is migrate part of existing databases to less loaded mssql server. This migration to mssql503 is already scheduled and will be started tomorrow Dec. 15th. [...]

  posted in Outage by IX: Customer Relations

• 13 Dec 2009 3:13 am

  Web Servers Maintenance

  The following webservers will each be going offline for an estimated 30 minutes. During this time, websites on the listed servers will be down. We are taking these machines offline to replace the backup drives with larger drives. Web52 Web60 Web149 Update @ 4:05am All maintenance on these servers has completed. Services are now back [...]

  posted in Outage by IX: Anthony Washington

• 13 Dec 2009 12:52 am

  DOS Attack on CP9

  We have noticed a DOS attack on CP9 servers. As a result, some customers may have noticed slowness when accessing webpages for the past 30 minutes. We are currently investigating this issue so we can put a stop to it. An update will be posted when we have more information. Update @ 1:45am This issue [...]

  posted in Outage by IX: Anthony Washington

• 12 Dec 2009 4:56 am

  iis512 maintenance

  iis512 will be going down for needed maintenance. All services will be unavailable during this time. ~ETA 3 hours. -Dan Update @ 6:47am iis512 maintenance is complete. Server is back online and all services are running normally. -Dan

  posted in Outage by IX: Dan Sines

• 11 Dec 2009 10:50 am

  DOS Attack on Web524 Shared IP

  The shared ip address (96.0.44.2) for this server is under a heavy dos attack. There is no other way apache (web services) can survive it except to limit the total amount of connections to shared ip. So you will be able to connect this ip address only after dos attack is finished or its activity [...]

  posted in Outage by IX: Marcus Livers

• 10 Dec 2009 10:27 am

  Mail Delay (smart host 1)

  Smart host 1 is a server that handles mail delivery. This server was recreated last week due to raid issues, and has been under heavy load due to the amount of mail is has been receiving since it has been back online. Our system administration department is working to get this queue down as soon [...]

  posted in Outage by IX: Marcus Livers