Archive for February, 2012

• 31 Mar 2010 2:04 am

  Mysql406 Maintenance – Completed

  Mysql406 will be going offline  so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]

  posted in Outage by IX: Anthony Washington

• 29 Mar 2010 3:31 pm

  mail308 maintenance – Complete

  Mail308 is currently offline undergoing emergency maintenance. The operating system would not boot due to filesystem problems. We are currently running a filesystem check in order to prevent any data loss. Kristopher Newsome Systems Administrator

  posted in Maintenance, Outage by IX: Kristopher Newsome

• 29 Mar 2010 11:36 am

  web419 Maintenance – Complete

  We have to take web419 completely offline and exchange it with new server hardware starting at 1:00am on March 30, 2010. Due to the inconsistent state of the current server we will not be able to copy live content to the new server. We have been able to populate the data content on the new [...]

  posted in Outage by IX: Kristopher Newsome

• 27 Mar 2010 12:04 pm

  Mysql502 Raid Rebuild – Complete

  Currently this servers raid is rebuilding due to a drive going bad. The hot spare is being rebuilt into the raid and this will cause slowness in the server. The rebuild is currently at 60%. Marcus Livers Senior Systems Technician

  posted in Outage by IX: Marcus Livers

• 27 Mar 2010 12:54 am

  mysql402 Maintenance – Completed

  mysql402 is going down for rsync to new hardware. During this time all services will be shut down. ETA is 3 to 3.5 hours. Daniel Sines Systems Technician UPDATE @ 3:21am EST mysql402 is now back online on its new hardware. All services are running normally.

  posted in Outage by IX: Dan Sines

• 26 Mar 2010 3:02 am

  mysql306 maintenance – Completed

  mysql306 is going down while we transfer content to new hardware. ETA on this is 3 hours. During this time all services will be turned off. Update @ 4:39am EST Maintenance had to be postponed. Daniel Sines Systems Technician UPDATE @ 12:52 MAINTENANCE RESUMED mysql306 is going down while we transfer content to new hardware. [...]

  posted in Outage by IX: Dan Sines

• 24 Mar 2010 1:57 pm

  IIS522 Shared IP DDoS – Resolved

  We are currently experiencing a DDoS (Distributed Denial of Service Attack) against the shared IP address on IIS522. Customers with Windows hosting accounts on this server may experience problems accessing websites using the shared IP address. We recommend that you prioritize the use of your dedicated IP address quota towards sites that you depend on. [...]

  posted in Outage by IX: Matthew Almond

• 24 Mar 2010 11:04 am

  web512 server maintenance – Completed

  We have to take web512 completely offline and exchange it with new server hardware later today. Due to the inconsistent state of the current server we have not been able to copy live content to the new server. We have been able to populate the data content on the new server from a backup dated [...]

  posted in Outage by IX: Kristopher Newsome

• 22 Mar 2010 1:40 pm

  CP9 outage – Resolved

  All of cp9 services are offline. We are currently working to bring them back online as soon as possible. Kristopher Newsome Systems Administrator Update @2.59pm: All CP9 services are up. The failure was caused by a faulty piece of hardware which we are in process of replacing. It will probably take up to 4 weeks [...]

  posted in Outage by IX: Kristopher Newsome

• 19 Mar 2010 11:44 pm

  Shared IP on web400 under DDoS – Resolved

  The shared IP for web400, 98.130.4.1, is currently under a DDoS attack. We have blocked this IP to relieve slowness caused by the attack. This block will be in place for the next 10 hours and during this time any site on web400 that uses this shared IP will be down. Regards Lucas Hughes Systems [...]

  posted in Outage by IX: Lucas Hughes

• 16 Mar 2010 11:18 am

  IIS522 Hardware Issues – Resolved

  All websites on this Windows based server are currently unavailable. We are working on resolving hardware issues. The current estimate for resolution is 3:16pm, EDT. UPDATE @ 2:38pm EDT The problem with the server has now been fixed. All websites on this server should be available as normal. We apologize for the inconvenience caused – [...]

  posted in Outage by IX: Matthew Almond

• 16 Mar 2010 4:04 am

  Network Slowness – Resolved

  We have detected a very large DoS attack that is causing severe slowness across multiple servers. Our network administrator has been notified and is currently working on resolving this issue. This post will be updated with any additional info or status changes. Regards, Anthony Washington System Technician UPDATE @ 5:19am EDT We have successfully filtered [...]

  posted in Outage by IX: Anthony Washington

• 16 Mar 2010 12:33 am

  Scheduled Maintenance on CP9 Servers – Completed

  Starting at 2:00am EDT, Tuesday March 16th, 2010 we are performing some physical restructuring of elements of CP9.  We expect the downtime to be less than one hour. As a safeguard to data, we must stop services during these changes. If you web server, mail server, or database server is numbered between 901 and 948 [...]

  posted in Maintenance by IX: Matthew Almond

• 14 Mar 2010 11:57 pm

  Web41 Offline for File System Check – Completed

  Web41 is undergoing a file system check. This detects and fixes errors encountered within the file system and helps prevent future file system related issues. The server needs to be offline to run this task. This should be completed within 1-2 hours. Regards, Anthony Washington System Technician UPDATE @ 3:19am EST File system check has [...]

  posted in Outage by IX: Anthony Washington

• 13 Mar 2010 1:00 am

  mysql401 Maintenance – Completed

  Mysql401 will be going offline  so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]

  posted in Outage by IX: Dan Sines