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Archive for February, 2012
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30 Apr 2010 3:52 pm
Web405 Shared IP Under DDoS Attack – Resolved
We are currently experiencing a DDoS (Distributed Denial of Service Attack) against the shared IP address on Web405. Customers with Linux hosting accounts on this server may experience problems accessing websites using the shared IP address. Our System Administrators are currently looking for the external IP to firewall it off. In the meantime they will be [...]
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30 Apr 2010 4:11 am
mySQL902 – Emergency Maintenance – Complete
mySQL902 is currently experiencing some issues that are being investigated at this moment. Service interruptions may be possible while the source of the problem is determined, however, no further details are available right now. As soon as the cause of the issue is found we will update with a more specific report and ETA. Regards, [...]
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30 Apr 2010 1:39 am
CP9 – Network Issue – Complete
Everything is currently completed and access has been restored. Thank you all for your patience, Trevor Lowe Customer Relations Currently our customers on control panel 9 are experiencing network issues. We should have everything up and running in approximately 20 minutes. It wasn’t hardware failure. The reason is a dead core-switch. We have replaced it [...]
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29 Apr 2010 1:11 am
web306 Maintenance – Complete
web306 will be going offline so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]
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27 Apr 2010 2:40 pm
mySQL409 – Emergency Maintenance – Completed
Currently mySQL409 is undergoing a raid rebuild. Any postponement of this work would be detrimental to data integrity. The hard drives are part of RAID arrays that automatically kick on when a hard drive fails to prevent data loss and therefore the server will experience slowness or appear down as the arrays are rebuilt with [...]
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24 Apr 2010 1:25 am
web300 Maintenance – Complete
web300 will be going offline so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]
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21 Apr 2010 3:12 am
Web412 Maintenance – Completed
web412 will be going offline so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]
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20 Apr 2010 5:59 am
Web52 Maintenance – Completed
WEb52 is undergoing a file system check to resolve inconsistencies within the file system.
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19 Apr 2010 3:21 pm
CP9 Control Panel Migration… Completed!
The last piece is moving NOW! (And then we’re all going drinking…just kidding). All web, database, and mail data is up and running on the new hardware, and the control panel is getting ready to be moved now. During the last offline sync, customers will not be able to log into their control panels. We [...]
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19 Apr 2010 10:53 am
CP9 Site Studio Migration… Completed!
We’re getting to the end of the migration! Site Studio will start moving at 11am EDT. After Site Studio the only thing left is the control panel itself, and then we’re done! Site Studio customers please be aware that there will be a short (roughly 15 min) period in which you will not be able [...]
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19 Apr 2010 9:50 am
CP9 Web Server Migration Continued…Completed!
We are continuing the web migration that was temporarily halted over the weekend, the remaining servers: web902 web903 web904 web905 web936 web943 web945 web948 are finishing final online syncs and then will be migrated starting now. Just like with the Mail and MySQL servers, as the SysAdmins take the servers down to move them, they [...]
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17 Apr 2010 1:08 am
web415 Maintenance – Completed
web415 will be going offline so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have [...]
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16 Apr 2010 7:11 pm
Web948 File System Check – Resolved
Web948 is currently having it’s file system checked and this is preventing it from being moved to the new hardware. There is currently no eta for when this process will be finished. Regards, Lucas Hughes Systems Technician
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16 Apr 2010 10:39 am
Web901 – Web948 Migrations
CP9 customers rejoice, step 3 of 4 is starting today (and probably continuing through tomorrow)! Our intrepid SysAdmins (currently fueled on large amounts of caffeine) are beginning step 3! We have been syncing the web server data for some time and are now going to start the offline syncs for the web servers. Obviously the [...]
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16 Apr 2010 1:07 am
web412 Maintenance
web412will be going offline so that we can move the contents of this server. The contents are being moved to another server with a newer, better performing raid card. These newer raid cards will help ensure that your data stays intact. In order to complete the final steps of moving the content, we have to [...]