Archive for February, 2012

• 28 Feb 2011 10:56 am

  IIS 316 – Denial of Service Attack – Resolved

  Our Windows Admins have detected a DDoS attack against the iis316 server, as well as the associated shared IP address.  We are currently working on both short-term and long-term solutions to resolve this issue.  Until this attack is resolved websites using the shared IP address will be down.

  posted in Outage by IX: Robert Harrington

• 28 Feb 2011 3:55 am

  IIS316 shared ip down – Resolved

  The shared IP address (98.131.74.1) on iis316 is currently under a DDoS attack.  We have blocked the target IP by our firewall for some time to see if the DDoS attack subsides.

  posted in Outage by IX: Craig W.

• 27 Feb 2011 12:40 pm

  IX Web Hosting is now on Facebook!

  Hello Everyone!  We are proud to announce that IX Web Hosting is now on Facebook. facebook.com/ixweb Check out our page to: Find Status Updates Discover Useful Articles Learn about Upcoming Events Become part of our online community Like us on Facebook to be eligible for raffles and other prizes.

  posted in Awesome! by IX: Robert Harrington

• 27 Feb 2011 4:37 am

  CP7 nameserver issues – Resolved

  The CP7 nameservers, ns13 & ns14, are loading their zone files slowly.  This appears to be a symptom of the maintenance just completed.  The servers are both online and responding to DNS requests, but have not finished loading all of the zone files.

  posted in Maintenance, Outage by IX: Kevin M.

• 25 Feb 2011 3:44 pm

  Scheduled System Maintenance – Complete

  This Sunday, February 27th from midnight to 4:00am EST, we will be conducting scheduled maintenance on our CP7, CP8, CP9, CP10, & VPS environments. During this time, we will be taking the servers completely offline, so websites, mail and databases will not be accessible or changeable. We apologize for the inconvenience, but as it is [...]

  posted in Maintenance by IX: Kevin Nelson

• 22 Feb 2011 5:46 pm

  Mailgw – Webmail Server Maintenance – Complete

  The current webmail server session system has a disk problem with storage, and the operating system requires updates. We have created a replacement system. At 10pm EST the original server will be taken offline to route server traffic to the new server. We are planning on this taking only a few minutes to complete. Customers [...]

  posted in Maintenance by IX: Trevor Lowe

• 20 Feb 2011 1:02 pm

  Nameserver 16 Maintenance – Completed

  Our system admins are briefly taking down ns16.ixwebhosting.com for maintenance work.  This maintenance is expected to last 30 minutes.

  posted in Maintenance by IX: Robert Harrington

• 20 Feb 2011 9:02 am

  Nameserver 15 Maintenance – Completed

  Our system admins are briefly taking down ns15.ixwebhosting.com for maintenance work.  This maintenance is expected to last 30 minutes.

  posted in Maintenance by IX: Robert Harrington

• 19 Feb 2011 12:14 pm

  mysql307 – RAID Rebuild – Completed

  mysql307 is currently rebuilding its RAID.  This may cause some slowness for database driven websites and while accessing the database through phpMyAdmin. Server is back online, please see 00:21AM Update.

  posted in Maintenance by IX: Brian Silhanek

• 17 Feb 2011 9:53 pm

  web412 File System Check – Resolved

  Server required file system check during routine restart of the server.

  posted in Maintenance by IX: Trevor Lowe

• 16 Feb 2011 4:31 pm

  web104 – Down – Resolved

  The webserver web104 is currently undergoing a File System Check (FSCK).  Sites will be unavailable while this process runs.

  posted in Outage by IX: Jason Hazel

• 16 Feb 2011 3:55 pm

  iis602 – Resolved

  After a reboot on server iis602, the records for any sites using dedicated IP addresses became corrupted.  Our System Administrators are currently working on re-adding all of these missing IPs.

  posted in Outage by IX: Jason Hazel

• 16 Feb 2011 12:58 pm

  Network Connectivity Issues

  We have received reports earlier today that some of our customers are experiencing issues when trying to connect to our servers.  It appears that these issues are affecting only customers who route through Verizon’s ATL data center.  While we don’t have the ability to resolve this issue since it falls outside of our network, we [...]

  posted in Other Issues by IX: Robert Harrington

• 13 Feb 2011 10:24 am

  Web402 – Down – Resolved

  The web402 server experienced severe high load times and our admin team is currently working on a resolution.

  posted in Outage by robert

• 10 Feb 2011 5:47 pm

  web419 Shared IP down – Resolved

  We have blocked the shared IP address on the Web419 server due to a DDoS (distributed denial of service) attack on the shared IP address. This is a temporary block and we will continue to monitor the attack.

  posted in Outage by IX: Trevor Lowe