Archive for February, 2012

• 31 Mar 2011 10:41 pm

  VPS node lvz1 – Urgent Maintenance – Complete

  Due to a large number of detected file system errors, the Linux hardware node will need to be taken offline to perform an fschk.

  posted in Maintenance, Outage by IX: Kevin M.

• 31 Mar 2011 4:53 pm

  iis317 Recreation – Complete

  We are starting the recreation of iis317. The windows server has a failed drive. We expect no downtime during the process, but FTP access and control panel access will be restricted during while a replacement server is built.

  posted in Maintenance by IX: Trevor Lowe

• 30 Mar 2011 5:22 pm

  Scheduled Maintenance – 03/31/2011 – Completed

  We will be performing maintenance on our internal systems at 8:00PM EDT on March 31st, 2011.  The expected amount of time to complete this maintenance is 30 minutes.  Websites and email will remain fully functional during this time, but the ability to login to the control panel will be disabled.  Once the maintenance is complete [...]

  posted in Maintenance by IX: Jason Hazel

• 30 Mar 2011 11:03 am

  Web 906 – Shared IP down – Resolved

  Our System Administration department has detected a Denial of Service Attack against the shared ip address on Web 906 (96.0.112.2).  Our admins have blocked the shared ip for 4 hours.  We will update this post at that time to see if we need to continue the block.

  posted in Outage by IX: Robert Harrington

• 27 Mar 2011 11:26 am

  web918 – Shared IP Down – Resolved

  The Shared IP address for web918 has been blocked due to a DDoS attack against that IP address. The Shared IP has been blocked for four hours while it is under attack. After four hours we will check back to see if the IP is still being targeted.

  posted in Outage by IX: Robert Harrington

• 26 Mar 2011 9:41 pm

  Web1007 – Shared IP down – Resolved

  The Shared IP address for web918 has been blocked due to a DDoS attack against that IP address. The Shared IP has been blocked for 8 hours while it is under attack. After four hours we will check back to see if the IP is still being targeted.

  posted in Outage by IX: Trevor Lowe

• 26 Mar 2011 12:58 pm

  web918 Shared IP – Down – Resolved

  The Shared IP address for web918 has been blocked due to a DDoS attack against that IP address. The Shared IP has been blocked for four hours while it is under attack. After four hours we will check back to see if the IP is still being targeted.

  posted in Outage by IX: Brian Silhanek

• 23 Mar 2011 2:00 pm

  web1025 – Down – Resolved

  web1025 was taken offline in order to add space to the H-Sphere control panel partition.  The server was rebooted and is currently running a file system check.

  posted in Maintenance, Outage by IX: Brian Silhanek

• 20 Mar 2011 1:23 pm

  Control Panel 8 – Maintenance – Resolved

  Our system administrators detected an issue with some of the processes running on Control Panel 8 after a series of server restarts in the last 12 hours.  We are currently running a diagnostic in order to determine if there have been errors with the Control Panel.  While this is happening users may experience slowness when [...]

  posted in Maintenance by IX: Robert Harrington

• 18 Mar 2011 2:51 pm

  mail407 slowness – Resolved

  The Mail407 recently underwent a raid card replacement on the server. The server is running and processing messages. There is a slight delay in the messages being sent and received. (approximately 30 min) This may not be a delay for all emails, but is certainly affecting some mailboxes. The server is currently at 62% of [...]

  posted in Maintenance by IX: Trevor Lowe

• 18 Mar 2011 2:23 pm

  web1023 – down – Resolved

  Server has been taken down in order to run a file system check. During a routine reboot of the server, the system found disk errors. The file system check should be completed shortly.

  posted in Outage by IX: Trevor Lowe

• 18 Mar 2011 11:01 am

  Paypal System Maintenance – Resolved

  Paypal is currently undergoing system maintenance.  All new orders and renewals are currently failing because of this.  We are waiting on Paypal to confirm when we can expect a resolution to this issue. For more information please check the Paypal blog at: https://www.x.com/view-blog-post.jspa?blog=1983&blogPost=4500 We will keep you updated with as much information as we find [...]

  posted in Other Issues by IX: Brian Silhanek

• 17 Mar 2011 8:07 am

  CP6 Account Access Down – Resolved

  The database (pgsqlcp6) that handles all account information for cp6 is currently undergoing maintenance.  This will prevent customers who have accounts on cp6 from managing their accounts from within the control panel.  This does not affect any functionality of your websites, email or databases.  This only affects access to manage your account.

  posted in Maintenance by IX: Brian Silhanek

• 16 Mar 2011 4:58 pm

  IIS510 – DDOS – Resolved

  IIS is currently down due to a DDOS Attack.  System Administrators are currently working on stopping the attack.

  posted in Outage by IX: Jason Hazel

• 14 Mar 2011 9:06 am

  Mail407-Down – Hardware Repair – Resolved

  Our System Administrators have detected an issue on mail server 407.  Since this issue has taken longer than an hour to resolve we are creating this post as means to communicate information to you as we receive it.  While resolution of this issue is the highest priority, we will do our best to get you [...]

  posted in Maintenance by IX: Robert Harrington