Archive for May, 2012

• 11 Mar 2011 2:27 pm

  Mail60 – High Queue – Resolved

  Mail server number 60 is currently experiencing a very large email queue. Over 100,000 messages are being delayed on this mail server. Our system administration team is currently assisting the server in the process of this very large queue. ETA – 2 hours

  posted in Other Issues by admin

• 11 Mar 2011 10:48 am

  mail915 Urgent Maintenance – Resolved

  Mail915 is currently undergoing a File System Check.  We are performing this maintenance due to file system errors on the server.

  posted in Outage by IX: Brian Silhanek

• 11 Mar 2011 4:31 am

  iis520 down – Resolved

  During the application of Windows Updates, the server needed to be rebooted.  On reboot the Operating System discovered File System errors and forced an fscheck.

  posted in Outage by IX: Kevin M.

• 10 Mar 2011 2:44 am

  iis501 Hardware failure – Resolved

  The iis501 server suffered a hardware failure during routine Windows Updates reboot.  Our Systems Administrators are replacing the chassis. I have a received additional info:  Both network cards failed.

  posted in Outage by IX: Kevin M.

• 09 Mar 2011 5:56 pm

  IIS501 – Emergency Maintenance – Complete

  IIS501 is currently down due to a hardware problem.  System Administration staff is actively working on replacing faulty hardware.

  posted in Maintenance by admin

• 09 Mar 2011 5:46 pm

  lvz2 Urgent Maintenance – Completed

  Linux VPS Node 2 has been rebooted after urgent maintenance.  Containers are being brought back up now.

  posted in Maintenance by admin

• 09 Mar 2011 12:27 am

  lvz5-7 urgent maintenance – Complete

  VPS Hardware nodes lvz5, lvz6, and lvz7 suffered an iSCSI error that forced the main partitions to be remounted in read-only mode.  The only fix for this is to reboot the whole node.

  posted in Maintenance, Outage by IX: Kevin M.

• 08 Mar 2011 5:45 pm

  LVZ6 Urgent Maintenance – Resolved

  The LVZ6 VPS node is being taken offline for a reboot. The server partition is in read only status. This can only be fixed with a server reboot. Each VPS account will be taken down 1 by 1. After this is shut down, the entire container will be rebooted.

  posted in Maintenance by admin

• 07 Mar 2011 11:55 am

  VPS Emergency Maintenance – Resolved

  We have detected an issue with VPS accounts and our admins are launching an urgent investigation into the issue.  We will be updating this blog as new information rolls in.  At the moment we are still in the process of determining the root cause and resolving it. Our administrators have determined that the problem was [...]

  posted in Maintenance by IX: Robert Harrington

• 07 Mar 2011 6:14 am

  web1030 – Denial of Service Attack

  Our System Admins have detected a DDoS attack against the web1030 server, as well as the associated shared IP address.  We are currently working on both short-term and long-term solutions to resolve this issue.  Until this attack is resolved websites using the shared IP address will be down.

  posted in Outage by admin

• 06 Mar 2011 12:10 am

  VPS hardware node lvz5 planned maintenance – Resolved

  Our VPS administrators have identified a large number of file system errors on the Linux Virtuozzo Node 5.  To resolve this, the entire node need to be taken offline, rebooted and an fsck run. Maintenance is schedule to begin at 01:00EST (UTC-5).

  posted in Maintenance by IX: Kevin M.

• 05 Mar 2011 4:43 pm

  LVZ7 – Urgent Maintenance – Resolved

  An urgent file system check is needed. All VPS containers on the server are available, but customers (and all programs) are unable to write data to the server. We are copying a backup to another server, then LVZ7 will be rebooted and file system check will run.

  posted in Maintenance by admin

• 03 Mar 2011 4:09 pm

  web304 – File Systems Check – Complete

  web404 is currently undergoing a file systems check, which locates and fixes any inconsistencies within the file system.

  posted in Maintenance, Outage by nathanael

• 02 Mar 2011 1:01 am

  VPS node lvz8 down for urgent maintenance – Resolved

  Our VPS administrators have identified a large number of file system errors on the Linux Virtuozzo Node 8.  To resolve this, the entire node need to be taken offline, rebooted and an fsck run.

  posted in Maintenance, Outage by IX: Kevin M.