Archive for February, 2012

• 30 Apr 2011 12:43 pm

  Web165 Shared IP Under DDoS – Resolved

  The shared IP on web165 is under DDoS.  Our administrators have blocked this IP.

  posted in Outage by IX: Customer Relations

• 30 Apr 2011 11:30 am

  Web1104 Shared IP under DDoS – Resolved

  The shared IP on web1104 is under DDoS.  Our administrators have blocked this IP.

  posted in Outage by IX: Customer Relations

• 30 Apr 2011 5:10 am

  Linux VPS Urgent Maintenance – Completed

  All Linux VPS Nodes will be taken offline to apply critical updates, then brought back online.  Our VPS Administrators will be working on 1 node at a time and processing each node over the next few hours.

  posted in Maintenance, Outage by IX: Kevin M.

• 28 Apr 2011 5:58 pm

  NS3 Configuration Change – Completed

  Our administrators are making a change to the NS3 nameserver which is the primary nameserver for CP2 around 6 PM EST. This change will take up to 24 hours to propagate as the IP address of the server will change. We do not expect customers to experience any downtime. This notice is purely informational.

  posted in Maintenance by IX: Customer Relations

• 27 Apr 2011 2:35 pm

  Scheduled Phone Outage – Thursday April 28th – Completed

  We will be undergoing brief phone outage on Thursday, April 28th, 2011 starting at 11:55pm Eastern Time until 12:00am Eastern Time (approx. 5 minutes or less).  During this maintenance both incoming and outgoing phone lines will be down.  During this time we will be performing a brief software update.  In the event that this update [...]

  posted in Maintenance by IX: Robert Harrington

• 27 Apr 2011 10:08 am

  NS4 Configuration Change – Resolved

  Our administrators are making a change to the NS4 nameserver which is the secondary nameserver for CP2 around 10 AM EST. This change will take up to 24 hours to propagate as the IP address of the server will change. We do not expect customers to experience any downtime. This notice is purely informational.

  posted in Outage by IX: Kevin Nelson

• 25 Apr 2011 12:47 pm

  web165 Down – Resolved

  This web server is currently offline. Administrators are investigating this issue and information will be provided as soon as possible.

  posted in Outage by IX: Kevin Nelson

• 23 Apr 2011 11:19 am

  web932 Shared IP Under DDoS – Resolved

  The shared IP on web932 is under DDoS.  Our administrators have blocked this IP.

  posted in Outage by IX: Customer Relations

• 20 Apr 2011 11:00 pm

  mail407 rejecting authentication – Resolved

  The mail server is experiencing RAID errors that are causing authentication to fail.

  posted in Outage by IX: Kevin M.

• 20 Apr 2011 6:11 pm

  Phone Outage – Resolved

  We are currently experiencing phone outages.  Our phone server is not connecting to the customer relations department.  Our server is currently running a file system check.

  posted in Outage by IX: Customer Relations

• 17 Apr 2011 7:06 pm

  Web408 – File System Check – Completed

  Web408 had to be restarted and is currently running through a File System Check (FSCK).  

  posted in Maintenance by IX: Jason Hazel

• 14 Apr 2011 4:50 am

  iis502 down – Resolved

  The operating system detected errors within the file system and forced a reboot in order to initiate an fschk (file system check).

  posted in Outage by IX: Craig W.

• 14 Apr 2011 2:21 am

  iis409 down – Resolved

  The operating system detected errors within the file system and forced a reboot in order to initiate an fschk (file system check).

  posted in Outage by IX: Craig W.

• 13 Apr 2011 3:50 pm

  Mail301 – High Queue – Resolved

  Our Mail301 server is currently experiencing a high queue of messages at this time. This is causing issues when sending and receiving mail from the server. We are currently optimizing the server processes and allocating sufficient resources to catch up on the building mail queue.

  posted in Outage by IX: Trevor Lowe

• 13 Apr 2011 5:33 am

  iis5 down – Resolved

  The operating system detected errors within the file system and forced a reboot in order to initiate an fschk (file system check).

  posted in Outage by IX: Kevin M.