Archive for May, 2012

• 12 Jun 2011 11:17 am

  CP9 Vacuum – Resolved

  Control Panels 9 may be experiencing periodic slowness, or may even be temporarily unavailable at times. This is due to a process that we have to run called a vacuum. Our Control Panel software works in conjunction with a database and, to speed up service, database entries that are deleted are not actually removed from [...]

  posted in Maintenance by admin

• 11 Jun 2011 7:03 pm

  CP1 SiteStudio Down – Resolved

  SiteStudio is currently experiencing connection issues for customers located on cp.ixwebhosting.com. Our network and system administration team are working to resolve this as soon as possible. Unfortunately, the problem requires a sitestudio programmer to fix the issue. We are expecting resolution to this issue on Monday, June 13th. This will not affect your current published [...]

  posted in Outage by admin

• 04 Jun 2011 1:58 pm

  Control Panel 12 Server Maintenance – Resolved

  Our systems administration staff will need to reboot the servers associated with Control Panel 12 in order to fix an associated file system issue.  The following servers will be affected: web servers – web1208, web1211, web1204, web1209, web1215 database servers – mysql1208, mysql1201, mysql1202, mysql1204 mail servers – mail1213, mail1216, mail1204, mail1206, mail1215, mail1205, mail1207, [...]

  posted in Maintenance by IX: Robert Harrington

• 03 Jun 2011 11:48 pm

  Network Denial of Service Attack – Resolved

  Our network is currently experiencing a Denial of Service Attack. Our network administration team are currently attempting to identify the source of the attack and block the incoming requests. We are receiving reports that this is primarily affecting email, web, and database access at this time. We will update the blog post every 30 minutes [...]

  posted in Outage by admin

• 03 Jun 2011 3:19 am

  web916 – down – Resolved

  The web server has become unresponsive.  Our System Administrators are checking the server now.  The server failed to come online after reboot.

  posted in Outage by IX: Kevin M.