Archive for February, 2012

• 27 Jul 2011 7:18 am

  Web1101 – Shared IP down – Resolved

  The shared IP on our web1101 server has been disabled due to a DoS (Denial Of Service) attack. We will enable and test the IP address in 4 hours. To check your web server: Login to your account, click the blue manage button on your hosting account. Click the FTP Manager Icon, note the server [...]

  posted in Outage by IX: Trevor Lowe

• 26 Jul 2011 10:58 am

  Web1101 – Shared IP down – Resolved

  The shared IP on our web1101 server has been disabled due to a DoS (Denial Of Service) attack. We will enable and test the IP address in 4 hours. To check your web server: Login to your account, click the blue manage button on your hosting account. Click the FTP Manager Icon, note the server [...]

  posted in Outage by IX: Trevor Lowe

• 23 Jul 2011 5:30 am

  VPS wvz2 planned maintenance – Resolved

  VPS Administrators are installing Operating System updates to all containers.

  posted in Maintenance by IX: Craig W.

• 23 Jul 2011 1:32 am

  VPS wvz1 planned maintenance – Resolved

  VPS Administrators are installing Operating System updates to all containers.

  posted in Maintenance by IX: Craig W.

• 22 Jul 2011 3:34 pm

  iis1005 – Maintenance – Completed

  Our systems administration staff detected an issue with the iis1005.  In order to resolve the situation they have rebooted the server and it is now running filesystem check.  While this is running, websites on the server will be inaccessible.  After rebooting the server, it was found that there are some issues with the hardware on [...]

  posted in Maintenance by IX: Robert Harrington

• 21 Jul 2011 6:42 pm

  CP’s 7, 9, 10, 11 Maintenance – July 30th – Resolved

  We will be doing maintenance on Control Panels 9, 10, and 11 that will require the servers be offline, as well as maintenance on Control Panel 7 that will require we remove access to the Control Panel during this time.

  posted in Maintenance by IX: Robert Harrington

• 21 Jul 2011 3:32 pm

  iis1005 – intermittent slowness – Resolved

  Services, such as webshell/file manager, are running very slow on this server at the moment.  Our Windows Administrators have determined the cause of this slowness and are actively working towards resolution.

  posted in Outage by IX: Kevin M.

• 21 Jul 2011 8:14 am

  web917 – Shared IP Down – Resolved

  We found a heavy load of incoming connections to the shared IP address on web917. To find your web server (web917) you can: 1. Click on FTP Manager and view the Host field 2. Open Webshell/File Manager, and note the address provided. This IP address has been temporarily disabled. We will check the number of [...]

  posted in Outage by IX: Trevor Lowe

• 19 Jul 2011 12:12 am

  Windows VPS Maintenance – July 23rd – Complete

  We will be having a scheduled maintenance for all Windows VPS servers on Saturday July 23rd, 2011 at 1am EST. We will be installing updates and will provide more information related to this as the Windows Administration team rolls out this maintenance.

  posted in Maintenance by IX: Danny

• 12 Jul 2011 1:09 pm

  Web1101 – Shared IP Down – Resolved

  Shared IP services on Web1101 will be down for approximately 4 hours due to a DDoS attack.

  posted in Outage by IX: Mike N.

• 12 Jul 2011 11:48 am

  iis505 – shared IP address unavailable – Resolved

  Our systems administration department has detected a Denial of Service attack against the shared IP address on the iis505 server.  In order to prevent this attack from impacting the rest of the users on the server, we have blocked the shared IP address for 24 hours.

  posted in Outage by IX: Robert Harrington

• 08 Jul 2011 6:11 am

  Installation of renewed *.opentransfer.com certificate – Completed

  System admins are installing the secure certificate for IIS/Windows based servers.

  posted in Maintenance by IX: Craig W.

• 06 Jul 2011 12:54 am

  VPS wvz1 filesystem maintenance – Complete

  VPS Administrators are applying maintenance on file system on containers on wvz1 node.  Maintenance will take approximately 25-30 minutes to complete per container.

  posted in Maintenance by IX: Danny

• 03 Jul 2011 7:36 am

  iis410 – Shared IP Down – Resolved

  The shared IP on iis410 is currently the target of a denial of service attack. The IP has been blocked for 4 hours.

  posted in Outage by IX: Trevor Lowe

• 02 Jul 2011 2:20 am

  VPS wvz7 filesystem maintenance – Complete

  VPS Administrators are applying maintenance on file system on containers on wvz7 node.  Maintenance will take approximately 15-30 minutes to complete per container.

  posted in Maintenance by IX: Craig W.