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Archive for January, 2017

  • Web1101 – Shared IP down – Resolved

    The shared IP on our web1101 server has been disabled due to a DoS (Denial Of Service) attack. We will enable and test the IP address in 4 hours. To check your web server: Login to your account, click the blue manage button on your hosting account. Click the FTP Manager Icon, note the server […]

  • Web1101 – Shared IP down – Resolved

    The shared IP on our web1101 server has been disabled due to a DoS (Denial Of Service) attack. We will enable and test the IP address in 4 hours. To check your web server: Login to your account, click the blue manage button on your hosting account. Click the FTP Manager Icon, note the server […]

  • VPS wvz2 planned maintenance – Resolved

    VPS Administrators are installing Operating System updates to all containers.

  • VPS wvz1 planned maintenance – Resolved

    VPS Administrators are installing Operating System updates to all containers.

  • iis1005 – Maintenance – Completed

    Our systems administration staff detected an issue with the iis1005.  In order to resolve the situation they have rebooted the server and it is now running filesystem check.  While this is running, websites on the server will be inaccessible.  After rebooting the server, it was found that there are some issues with the hardware on […]

  • CP’s 7, 9, 10, 11 Maintenance – July 30th – Resolved

    We will be doing maintenance on Control Panels 9, 10, and 11 that will require the servers be offline, as well as maintenance on Control Panel 7 that will require we remove access to the Control Panel during this time.

  • iis1005 – intermittent slowness – Resolved

    Services, such as webshell/file manager, are running very slow on this server at the moment.  Our Windows Administrators have determined the cause of this slowness and are actively working towards resolution.

  • web917 – Shared IP Down – Resolved

    We found a heavy load of incoming connections to the shared IP address on web917. To find your web server (web917) you can: 1. Click on FTP Manager and view the Host field 2. Open Webshell/File Manager, and note the address provided. This IP address has been temporarily disabled. We will check the number of […]

  • Windows VPS Maintenance – July 23rd – Complete

    We will be having a scheduled maintenance for all Windows VPS servers on Saturday July 23rd, 2011 at 1am EST. We will be installing updates and will provide more information related to this as the Windows Administration team rolls out this maintenance.

  • Web1101 – Shared IP Down – Resolved

    Shared IP services on Web1101 will be down for approximately 4 hours due to a DDoS attack.

  • iis505 – shared IP address unavailable – Resolved

    Our systems administration department has detected a Denial of Service attack against the shared IP address on the iis505 server.  In order to prevent this attack from impacting the rest of the users on the server, we have blocked the shared IP address for 24 hours.

  • Installation of renewed *.opentransfer.com certificate – Completed

    System admins are installing the secure certificate for IIS/Windows based servers.

  • VPS wvz1 filesystem maintenance – Complete

    VPS Administrators are applying maintenance on file system on containers on wvz1 node.  Maintenance will take approximately 25-30 minutes to complete per container.

  • iis410 – Shared IP Down – Resolved

    The shared IP on iis410 is currently the target of a denial of service attack. The IP has been blocked for 4 hours.

  • VPS wvz7 filesystem maintenance – Complete

    VPS Administrators are applying maintenance on file system on containers on wvz7 node.  Maintenance will take approximately 15-30 minutes to complete per container.

 
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