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Archive for January, 2017

  • web1236 – Shared IP 76.162.200.2 down – Resolved

    We’re seeing significant, irregular traffic specific to this IP – 76.162.200.2. We have placed a filter for5 hours and will then check to see if traffic has been resolved.

  • Maintenance on Mail302 – Resolved

    At 10PM EST, we will begin maintenance on mail302 to increase its memory. This should help with the load on the server. Mail will be gathered and then delivered once the server is brought back online. Outbound mail will not be possible during this time.

  • web1124 – Shared IP 72.41.134.2 down – Resolved

    We’re seeing significant, irregular traffic specific to this IP – 72.41.134.2. We have placed a filter for8 hours and will then check to see if traffic has been resolved.

  • Ticket and control panel Maintenance – Resolved

    We’re currently running maintenance on our ticket and control panel systems. At present, our ticketing and control panel systems are offline. We have not ETA, but have put this maintenance at top priority.

  • web1134 – Shared IP down & FSCK – Resolved

    We’re seeing significant, irregular traffic specific to this IP – 71.18.174.2. We have placed a filter for 4 hours and will then check to see if traffic has been resolved. Please note that this server is also under a File System Check and this should be resolved in 1-2 hours.

  • mail502 – Rebuild – Resolved

    Due to a disc error mail502 is currently being under rebuild. The mail server will remain online during rebuild, but there will be delays in both sending and receiving during this time.  Incoming mail will be queued by Ironport until the server is ready to accept the mail.  Sent mail will queue if unable to send at […]

  • mail506 – Raid Rebuild – Resolved

    mail506 is currently under a raid rebuild due to hardware issues.  The admins are working to correct this issue now.

  • VPS – wvz2 Maintenance – Resolved

    Our VPS administrators are going to be rebooting the hardware node for wvz2. All VPS plans on wvz2 will be inaccessible during this time. Our ETA is an optimistic 30 minutes. We will keep you updated on any changes during afterwards.

  • web1237 – Shared IP 76.162.202.2 down – Resolved

    We’re seeing significant, irregular traffic specific to this IP – 76.162.202.2. We have placed a filter for 3 hours and will then check to see if traffic has been resolved.

  • web1118 – shared ip 72.41.213.2 – down – Resolved

    We’re seeing significant, irregular traffic specific to this IP. We have placed a filter for 2 hours and will then check to see if traffic has been resolved.

  • Phone System Maintenance – Finished

    Our Systems Administration staff will be performing a brief maintenance on our phone system on 03/22/2012 at 00:01 eastern standard time (EST) which will result in a limited window where our phone lines will be unreachable.  This outage is projected to take less than 20 minutes. During this time our phones will be down, but […]

  • Mail302 Raid Rebuild Causing Slowness – Resolved

    Mail302 is currently under a Raid rebuild. This has caused a slight load on the server, and it may take longer to access the mail server, receive email, or send mail.

  • Mail302 Raid Rebuild Causing Slowness – Resolved

    Mail302 is currently under a Raid rebuild. This has caused a slight load on the server, and it may take longer to access, receive email, or send.

  • iis1011 – Maintenance – Resolved

    Our system administrators detected an issue with iis1011. The server had to be restarted and is now doing a mandatory filesystem check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

  • Phone System Maintenance Tonight – Finished

    Our Systems Administration Staff will be performing a brief maintenance on our phone system today, which will result in a limited window where our phone lines will be unreachable.  This outage is projected to take less than 20 minutes, but will occur sometime within the three hour window of 9:00 PM Eastern to 12:00 AM […]

 
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