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iis316 – Maintenance – Resolved

Posted In: Maintenance — Apr 12th, 2012 at 2:54 am EST by IX: Admin

Incident Description:

Our system administrators detected an issue with iis316. The server had to be restarted and is now doing a mandatory filesystem check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

Which Customers are Impacted?

Customers with websites on iis316.

How are Customers Impacted?

All websites/FTP/control panel are not reachable now.

How often will we be updated?

2 to 3 hours

Time to Resolution (ETA)

2 to 3 hours

Incident Updates

  • 05:32AM EST - The FSCK has finished and the server is back online.

Resolution Description

Server is back online.

posted in Maintenance by IX: Admin

4 Comments to "iis316 – Maintenance – Resolved"

Thu, April 12th, 2012

bamby says:

i can’t open our website

Thu, April 12th, 2012

Komal says:

Still we are not able to access our website

Thu, April 12th, 2012

IX: Mike C. says:

Hi Bamby. Currently, I’m able to navigate through gold4mmorpg.com and everything is responding great! If issues persist let us know. We’re available via phone, ticket, or live chat 24/7.

Thu, April 12th, 2012

IX: Mike C. says:

Hi Komal, I just checked and was able to pull perfectrelations.com and navigate through the website. If you see issues with it still please call in or ticket us. We’re always open and are happy to help. Thanks!

 
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