Current Time: 15:26:04 EST
 

Control Panel- Intermittent Availability- Resolved

Posted In: Outage — Jan 09th, 2013 at 10:45 am EST by IX: Robyn M.

Incident Description:

We are currently experiencing issues with our control panel login. You currently may not be able to login to my.ixwebhosting.com or manage.ixwebhosting.com. Also at this time our phone, chat and ticket representatives may not be able to access their systems to further assist you. Customer websites and email are NOT affected. We will update the blogs as soon as we have additional information.

Which Customers are Impacted?

Anyone trying to use our control panel or support systems.

How are Customers Impacted?

Customers can not login to manage.ixwebhosting.com or my.ixwebhosting.com.

How often will we be updated?

Every hour.

Time to Resolution (ETA)

n/a

Incident Updates

n/a

Resolution Description

The control panel is working as normal.

posted in Outage by IX: Robyn M.

1 Comment to "Control Panel- Intermittent Availability- Resolved"

Thu, January 10th, 2013

Madge says:

This really answered my drawback, thanks

 
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