Current Time: 15:26:04 EST
 
19 Mar 2013 1:50 am

web1132 shared IP: 71.18.52.2 – Filtered- Resolved

Posted In: Security Issues — Mar 19th, 2013 at 1:50 am EST by IX: Luna F.

Incident Description:

We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic when the filter expires.

Which Customers are Impacted?

All clients hosting websites using this shared IP.

How are Customers Impacted?

Websites will be unavailable while IP is filtered.

How often will we be updated?

Once the current filter has expired.

Time to Resolution (ETA)

Once the current filter has expired.

Incident Updates

  • 2013/03/19 01:34 AM EDT - The IP Filter has been initiated for 4 hours.

Resolution Description

The filter has expired.

posted in Security Issues by IX: Luna F.

2 Comments to "web1132 shared IP: 71.18.52.2 – Filtered- Resolved"

Tue, March 19th, 2013

Tim Anderson says:

71.18.127.215 hereticpress.com Has been offline most of today. I hope the issue is resolved soon, where are the attacks coming from? I cannot access server logs either.

Link | Posted at 3:38 am EST

Tue, March 19th, 2013

IX: Robyn M. says:

Hi Tim,

From everything we can see the site is pulling up fine. If you are still having issues please give us a call. We also have a chat communication channel and a ticket system. Thanks!

Link | Posted at 7:52 am EST

 
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