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Archive for January, 2017

  • mail312 Maintenance – Resolved

    Mail server 312 currently  down due to maintenance and will be up shortly.

  • web1427 shared IP: 50.118.28.2 – Filtered – Resolved

    We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic when the filter expires.

  • web508 shared IP: 98.131.132.1 – Filtered – Resolved

    We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic when the filter expires.

  • Account Management Unavailable – Resolved

    We are currently experiencing some issues with our Account Management site, my.ixwebhosting.com.  At this time you will be unable to login to manage your account or services will be slow.  No other services are impacted.

  • DDoS (Distributed Denial of Service) attack – Resolved

    We are currently experiencing a DDoS (Distributed Denial of Service) attack against our services. Our system administration team is working to identify the source and block this attack.

  • wvz11 – Urgent System Maintenance – Resolved

    Our VPS administrators have identified an issue with this server, and an immediate reboot is needed to resolve it.

  • Network Connectivity Issues – Resolved

    We have been made aware of issues with customers using certain ISPs connecting to our services. Our administrators are currently investigating this and more details will be provided when they are available.

  • iis511 and iis512 – Anti-Virus Scan – Resolved

    Our system adminstrators have started full virus scan on servers: iis511 and iis512. This may cause some slowness on these servers.

  • Control Panel – Intermittent Availability – Resolved

    We are currently experiencing issues with our control panel login. You currently may not be able to login to my.ixwebhosting.com. Also at this time our phone, chat and ticket representatives may not be able to access their systems to further assist you. Customer websites and email are NOT affected. We will update the blogs as […]

  • iis1004 – File System Check – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

  • wvz11 – Urgent System Maintenance – Resolved

    Our VPS administrators have identified an issue with this server, and an immediate reboot is needed to resolve it.

  • iis500cf-iis504,iis506-iis510 – Anti-Virus Scan – Resolved

    Our system adminstrators have started full virus scan on servers: iis500cf, iis501, iis502, iis503, iis504, iis506, iis507, iis508, iis509, iis510. This may cause some slowness on these servers.

  • iis1025 – Brute Force Attack – Resolved

    Our administrators have identified an influx of wp-login.php scripts from a very large number of IP addresses. To prevent security issues, access to that script will be unavailable until the issue is identified as resolved. Updates will be provided below.

  • web1139 – File System Check – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

  • web1436 shared IP: 76.162.106.2 – Filtered – Resolved

    We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic when the filter expires.

 
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