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Archive for January, 2017

  • Mail1 – Maintenance – Resolved

    Mail1 has ran into an unexpected error.  We are currently copying all content from a backup.

  • Linux Cloud Server Slowness – Resolved

    There were some reports of slowness on our Linux Cloud servers. Our Cloud Administrators have determined that there is a DDoS attack and we are in the process of blocking and eliminating the attack.

  • IIS1007 – CHKDSK – Resolved

    IIS1007 has gone in to Check Disk after maintenance reboot. Currently at this time server will be unavailable until CHKDSK is complete.

  • CP12 Issues – Resolved

    Control panel is inaccessible, some websites and mail are down. The following servers are affected: web1216 – Server is back online mysql1214 – Server is back online mail1202 – Server is back online web1218 – Server is back online web1217 – Server is back online mail41 – Undergoing File System Check

  • IX Brand Site – Unavailable (Resolved)

    We are currently experiencing connectivity issues with certain ISP providers reaching the IX main hosting page and customer log in. We are investigating the issue and we will provide any and all updates as we receive them.

  • Cloud Issues – Resolved

    Our system administrators detected an issue with Cloud servers this afternoon. Some cloud services have been effected and websites located on these servers are down. We are in the process of investigating this issue and we will be getting the affected severs back online as soon as possible.

  • WVZ10 – Maintenance – Resolved

    Our administrators are performing regular maintenance on this node. Unfortunately this requires the server to be offline temporarily and restarted.

  • VDC1 A11-2-10-L Network Maintenance – Resolved

    Our administrators identified an issue with the network on VDC blade. They are currently investigating and moving VMs off this blade at this time. Affected and will be slow or unreachable.

  • iis504 – FSCK – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time, all websites on that server will be unavailable. We will update with more information as it becomes available.

  • Annual Maintenance – Power Distribution Systems (Resolved)

    Beginning Friday, November 21st, 2014 at 08:00 PM EST, we will be conducting routine maintenance on our data center main distribution power systems.  The purpose is to inspect and maintain all systems associated with our main power distribution systems (transfer switch, main breaker, generator paralleling cabinet, generator breaker, and main distribution panel).  During the maintenance, […]

  • IIS315cf – Emergency Maintenance – Resolved

    Our administrators have found an issue with the control panel on IIS315CF. We are currently performing emergency maintenance on the server and investigating the cause.

  • Mail-45 – FSCK – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the mail server will be unavailable, meaning that mail hosted on the server will be unavailable.

  • Mail-23 – FSCK – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the mail server will be unavailable, meaning that mail hosted on the server will be unavailable.

  • Mail-35 – FSCK – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the mail server will be unavailable, meaning that mail hosted on the server will be unavailable.

  • Mail-13 – FSCK – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the mail server will be unavailable, meaning that mail hosted on the server will be unavailable.

 
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