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Archive for January, 2017

  • web1411 – WebShell Down – Resolved

    Our administrators have identified errors with web1411 that are causing the server to be unreachable. Issue was caused by synflood against 50.118.92.2 shared IP which has been blocked on our router for 4 hours.  We will keep this post updated with further information as we receive it from our administrators.

  • Manage CP Issues – Resolved

    We are experiencing slowness issues with Manage CP for the majority of our customers.

  • IIS1007 Emergency Maintenance – Resolved

    Our administrators have taken IIS1007 down for emergency maintenance.

  • IIS1027 – CHKDSK – Resolved

    IIS1027 has gone in to Check Disk after maintenance reboot. Currently at this time server will be unavailable until CHKDSK is complete.

  • IIS1007 – CHKDSK – Resolved

    IIS1007 has gone in to Check Disk after maintenance reboot. Currently at this time server will be unavailable until CHKDSK is complete.

  • web1410 – Shared IP 50.118.108.2 – Resolved

    We are experiencing irregular traffic on the following shared IPs: web1410 – Shared IP 50.118.108.2 Our system administrators have initiated an IP filter. We will recheck incoming traffic when the filter expires.

  • web258 – Shared IP 98.131.168.1 – Filtered – Resolved

    We are experiencing irregular traffic on the following shared IPs: web258: 98.131.168.1 Our system administrators have initiated an IP filter. We will recheck incoming traffic when the filter expires.

  • iis1024 – Urgent Maintenance – Resolved

    The server will be down for maintenance. Some services will be unreachable.

  • iis1024 – Urgent Maintenance – Resolved

    This server is undergoing urgent maintenance and will be down during this time.

  • Cloud cPanel – Upgrades – Resolved

    Many cPanel accounts on the VDC servers are being upgraded.

  • web409 – Maintenance – Resolved

    The drive on this particular web server has been replaced and is now going through a FSCK.

  • Mail1303 – FSCK – Resolved

    Our administrators have found an issue with the server and will be performing maintenance. Currently the server is under File System Check(FSCK).

  • CloudIX Maintenance – Resolved

    We will be performing system maintenance on January 8th, 2015 from 5AM to 6AM EST in order to upgrade our CloudIX hosting environment. This upgrade will improve the stability of servers when they are stopped, started, rebooted, or destroyed. Customers may not be able to manage server resources in their IX control panels (my.ixwebhosting.com) during the […]

  • CP5 inaccessible – Resolved

    CP5 is currently not accessible.   Our system admins are currently working to resolve this issue.

 
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