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Archive for January, 2017

  • IIS Servers Urgent Maintenance – Resolved

    Our administrators are performing emergency maintenance on the following IIS servers: iis300, iis301, iis302cf, iis303, iis304, iis305, iis307, iis309, iis311, iis312, iis314, iis316, iis317, iis318, iis319, iis323, iis324, iis325, iis400, iis401cf, iis403, iis404, iis405, iis406, iis408, iis409, iis410, iis411, iis414, iis415, iis500cf, iis504, iis505, iis510, iis516 iis515, iis506, iis507, iis508, iis509, iis511, iis512, iis513cf, iis514, […]

  • Unable to Create New Cloud Virtual Machines – Resolved

    We are experiencing an issue with creating new virtual machines on Cloud servers. We have our System Administrators investigating the issue right now. No existing virtual machines are affected by this issue but no new ones can be created currently.  

  • IIS140 Urgent Maintenance – Resolved

    Our administrators are performing emergency maintenance on our IIS140 server.  We are working to get this back up and running as soon as possible.

  • IIS138 Urgent Maintenance – Resolved

    Our administrators are performing emergency maintenance on our IIS138  server.  We are working to get this back up and running as soon as possible.

  • Upcoming Webmail Systems Maintenance – Resolved

    We have scheduled maintenance on the Webmail system to optimize the back end database which will increase reliability and performance. The schedule for this maintenance is as follows: 1. Sunday Apr 26 from 04:00AM to 6:00AM EDT: Completed. 2. Sunday May 10 from 05:00AM to 6:00AM EDT P: No services downtime is expected. 3. Sunday […]

  • Upcoming Mail System Maintenance – Resolved

    We have scheduled upcoming maintenance on three mail servers to allocate additional space and generally improve performance.  This maintenance will last 10 to 15 minutes each and the mail server will be down for approximately 5 minutes during the maintenance window. NO mail will be lost during the downtime. It will be queued and delivered […]

  • Web307 Urgent Maintenance – Resolved

    Our administrators are performing emergency maintenance on our Web307  server.  We are working to get this back up and running as soon as possible.

  • Webmail – Intermittent Availability – Resolved

    We are currently experiencing issues with our webmailsql server. You currently may not be able to login to your webmail. Customer websites and email are NOT affected. We will update the blogs as soon as we have additional information.

  • Web1233 – Shared IP 74.91.150.2 – Filtered – Resolved

    We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic.

  • Web307 – Urgent Maintenance – Resolved

    Our administrators are performing emergency maintenance on our Web307  server.  We are working to get this back up and running as soon as possible.

  • web1233 shared IP: 74.91.150.2 – Filtered – Resolved

    We are experiencing irregular traffic on this shared IP. Our system administrators have initiated an IP filter.  We will recheck incoming traffic when the filter expires.

  • Upcoming Mail Server Maintenance – April 18, 2015 – 11 AM EDT – Resolved

    On Saturday, April 18th starting at 11:00 AM EDT, our administrators will be migrating the following mail servers to another storage with more available space: mail1403 mail1405 Total downtime of each mail server is expected to be 15 minutes. Any mail received while the servers are down will be queued and then delivered after the […]

  • Upcoming Nameserver Maintenance – April 17, 2015 – Resolved

    In order to maintain quality service, our administrators are moving ns11.ixwebhosting.com and ns12.ixwebhosting.com off of physical machines and on to Virtual Machines. Control panel access will be switched off while the control panel database is being updated. This will only affect customers on control panel 6. You can find out what control panel you are […]

  • IIS Urgent Maintenance – Resolved

    iis401cf, iis404, iis409, iis410, iis414, iis415 will be inaccessible due to maintenance.

  • Upcoming Mail Server Maintenance – April 7, 2015 – 10PM EST – Resolved

    On Tuesday, April 7th starting at 10PM and ending no later than 1AM EST US time, our administrators will be migrating the following mail servers to another storage with more available space: mail917 mail913 mail912 mail911 Total downtime of each mail server is expected to be 15 minutes. Any mail received while the servers are […]

 
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