Current Time: 15:26:04 EST
 

Archive for January, 2017

  • Rescheduled Maintenance Web530 July 3rd – Resolved

    Maintenance will be performed on web530 on┬áJuly 3rd This server will be migrating over to a virtual machine and will be down for up to 1 hour while the systems administrators┬áruns a final content resync.  

  • Scheduled Maintenance Mail1103 Saturday July 4 10:00 AM EDT – Resolved

    Maintenance will be performed on Mail1103 on Saturday July 4 10:00 AM EDT The goal is to increase /hsphere size ( + 30 Gb ) due to free space shortage. ETA is 10-15 minutes ( mail services downtime is 5 minutes ). During this maintenance all mail messages will be queued by Ironport.

  • my.ixwebhosting.com Maintenance – June 24th – resolved

    IT will be performing maintenance on my.ixwebhosting.com between 2:30 AM-3:30 AM EST on June 24th. During this period, my.ixwebhosting.com may go down for a brief period but will otherwise be accessible and operational.

  • Inbound Phone Support Issues – Resolved

    Currently at this time we are experiencing issues with inbound calls to our support lines. We have contacted our service provider and currently working on resolving this issue. We apologize for the long wait and will be calling you back once we see your number come in to the queue. Thank you for your patience.

  • Scheduled Web Server Maintenance – Resolved

    Over the next few days our administrators will be performing scheduled server maintenance to increase disk space. The following servers will be going under maintenance on the following days. Web1424 – Saturday June 20th, 2015 – Complete Web1414 – Sunday June 21st, 2015 – Complete Web1419 – Monday June 22nd, 2015 – Complete Web1421 – […]

  • Phone System – Inbound Call Issues – Resolved

    We are currently experiencing inbound phone call issues for our Shared Support Department and Advanced Support Departments. We are working on getting the phone system back up and running as quickly as possible.

  • Web1206 – FSCK – Resolved

    Our administrators have found an issue with the server and will be performing maintenance. Currently the server is under File System Check(FSCK).

  • Maintenance – June 15, 2015 – Resolved

    On Monday June 15th at 3:30 AM EDT we will begin maintenance to deploy a new live chat provider into production. This change will bring an improved live chat experience including visual and performance updates. As part of this maintenance: * Live Chat service will be unavailable from 3:30AM EDT through 5:00AM EDT. * The […]

  • Multiple IIS Servers Down – Resolved

    A number of IIS/MSSQL servers are down due to issues with the blade. Affected servers: iis300 iis303 iis304 iis323 iis324 iis401cf iis403 iis521 iis1022 iis1025 iisn408 iisn409 iisn411 iisn412 mssql505 mssql506 We are working to get this back up and running as soon as possible.

  • mail407 – FSCK – Resolved

    Our administrators have found an issue with the server and will be performing maintenance. Currently the server is under File System Check(FSCK).

  • Web302 – CP6 Down – Resolved

    Our administrators are performing emergency maintenance on our web302 server for Control Panel 6. We are working to get this back up and running as soon as possible.

 
© 2011 IX Web Hosting.