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Archive for January, 2017

  • Mail Slowness and Authentication Issues-Resolved

    We have identified an issue with several mail servers in our network that is causing authentication issues for some customers and general slowness when sending or receiving email.  Our system administrators are currently investigating the cause and will resolve it as soon as possible. The following mail servers are impacted: mail1201, mail1202, mail1203, mail1204, mail1205, mail1206, mail1207, mail1208, mail1209, mail1210, mail1212, mail1213, mail1214, mail1215, mail1216, mail1301, mail1302, mail1305, mail1307, mail1308, mail1309, mail1315, mail1318, mail1319 As we are […]

  • Multiple Linux Servers Down – Resolved

    System Administrators detected an issue with sites hosted on multiple Linux servers. The connection between the servers and their storage was briefly lost and, to protect the data, servers automatically went into a read only state. These servers must now be systematically rebooted to return to normal service. No data loss is expected. Below you […]

  • Web309 is Down – Resolved

    We are rebooting Web309 to add additional space for hsphere partition.

  • Mail and MySQL Urgent Server Maintenance-Resolved

    Our system administrators have detected an issue with the RAID array on one of the main servers that hosts client email and MySQL databases. RAID refers to “redundant array of independent disks”, a technology that allows us to achieve high levels of storage reliability from our server drives. It does this by arranging the devices […]

  • Webmail2 – Down – Resolved

    We are currently experiencing issues with Webmail2 at this time. Our administrators are currently investigating and will provide further information once available.

  • Web320 – Maintenance – Complete

    Our administrators are planning to change Web320 to the new virtual environment starting at 3AM ET. The server will be unavailable during this time. No data loss is to be expected.

  • Webmail2 – Resolved

    We’re currently experiencing difficulties with Webmail2. We will update this page once we have more information to share regarding this matter.

  • Web915 – Is Down – RESOLVED

    Our system administrators have detected an issue with this server. During this time the web server will be unavailable, meaning that websites hosted on the server will not be working.

  • Web320 – Urgent Maintenance Resolved

    Server was found stuck and forced to reboot. System Administrators have determined that it was caused due to bad blocks on one of the server’s hard drives. The bad drive is replaced, but in order to preserve data and increase performance, stability, and reliability on the server, admins decided to recreate the server as a […]

  • WEB320 – Is Down – RESOLVED

    Our system administrators have detected an issue with this server. The server has been restarted and is now doing a mandatory file system check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will not be working.

 
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