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Archive for January, 2017

  • web419 – Scheduled Maintenance-Complete

    On 26th of November at 3am EST system administrators will convert the web419 shared server to a virtual machine environment.  The server will be offline for up 20 minutes during the switch over.

  • web419 – FSCK(File System Check) – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory file system check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will not be working.

  • web418 – Scheduled Maintenance – Resolved

    On 19th of November system administrators will convert the web418 shared server to a virtual machine environment.  The server will be offline for up 20 minutes during the switch over.

  • iis1001 – ASP.Net – Down – Resolved

    iis1001 – ASP.Net is down. Server became stuck and our System Administrators have to restart it by force. No data loss is expected to occur from this.

  • Live Chat – Maintenance – RESOLVED

    Our live chat provider is experiencing issues which have caused our live chat support to be temporarily unavailable. We are in communication with our provider and they are currently working on resolving this issue. It is expected that service will be normal throughout the remainder of the maintenance window, there may be some momentary disconnections that […]

  • iis1009 – Webshell and FTP – Down – Resolved

    Webshell and FTP services on iis1009 are inaccessible due to a Distributed Denial of Service attack. The IP address being targeted has been filtered.

  • mysql404 – down – RESOLVED

    Due to network adapter issues the mysql404 server is currently inaccessible.

  • Web418 – RAID Rebuild – Resolved

    Web418 has fallen into Read-Only state and is currently rebuilding RAID. During this time sites and web server will be unavailable.

 
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