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'Maintenance' Category

  • Mail server emergency maintenance – Resolved

    Mail servers listed below are currently under heavy load causing them to be inaccessible, our system admins are working to reduce the load. All mail will still be received.

  • Mail Server Emergency Maintenance – Resolved

    At this moment mail server mail507 is under an emergency maintenance. Our admin team is having to replace the network card on the server. No email is expected to be lost by replacing the card.

  • Emergency Maintenance – mysql1004 – Resolved

    The systems administrators have brought the mysql1004 down for emergency maintenance.

  • web419 – Scheduled Maintenance-Complete

    On 26th of November at 3am EST system administrators will convert the web419 shared server to a virtual machine environment.  The server will be offline for up 20 minutes during the switch over.

  • web418 – Scheduled Maintenance – Resolved

    On 19th of November system administrators will convert the web418 shared server to a virtual machine environment.  The server will be offline for up 20 minutes during the switch over.

  • Mail503 – Down – Resolved

    We are currently experiencing issues with Mail503 at this time. The server is having problems with the network adapter. It is not expected for any email to be lost during this outage.

  • iis1001 – Scheduled Maintenance – RESOLVED

    We will be performing a File System check on the iis1001 server on Saturday the 29th of October at 1 AM EST.

  • IIS1003 – FSCK (File System Check) – Resolved

    After reboot the IIS1003 shared server is running FSCK  (File System Consistency Check).    While the server is running this check websites will be inaccessible.

  • Mail Server Emergency Maintenance – Resolved

    At this moment all mail servers under CP9-11 are under planned maintenance. Due to intermittent server load spikes that may be caused by this maintenance, users may experience problems with their mailboxes access.

  • Shared Server Scheduled Maintenance – Complete

    System Administrators will begin a series of stability improvements across the Shared server environment starting Monday, October 17th at 2:00AM EDT.  The improvements are designed to make the environment more stable during controller failover to prevent multiple servers failing over to read-only status leading to faster recovery from such issues. The maintenance will take a total […]

  • MySQL302 – Maintenance Monday, October 17th, at 3:00AM – Resolved

    On Monday, October 17th, at 3:00AM we will switch MySQL302  over from a standard server to the virtual environment.  This change should provide greater stability and redundancy for customers on the server. Data is currently being copied over to the new environment, and during maintenance,the server will be temporarily offline as a final data copy is made […]

  • VPS Scheduled Maintenance

    Our system administrators will be performing maintenance on our VPS storage servers to update firmware.  This maintenance will be done on the 6th of October from 3AM to 3:30AM EDT.  The VPS servers will remain up and operational during maintenance.

  • web415 – Maintenance – Resolved

    web415 file system had fallen into read-only and cannot be restarted because of RAID being in an inoperable state. Our team will switch web415 over from a standard server to the virtual environment.  This change should provide greater stability and redundancy for customers on the server. During this time the web server will be offline due to […]

  • Web505 – Maintenance – Complete

    On Wednesday, September 28th, at midnight (Tuesday night and Wednesday morning) we will switch Web505 over from a standard server to the virtual environment.  This change should provide greater stability and redundancy for customers on the server. Data has already been copied over to the new environment and during maintenance the server will be temporarily offline […]

  • Live Chat – Maintenance – Resolved

    Live chat will be unavailable while our upstream provider for chat services performs maintenance.  We expect this to take 30 minutes and will be performed from 8:45  AM EDT through 9:15 AM EDT.

 
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