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'Product Issues' Category

  • Cloud by IX Server Creation Issues – Resolved

    We are investigating an issue which prevents the creation of new cloud servers. When creating a new server, customers will notice an error which states, “internal error executing command, please contact your system administrator”. We are working to resolve this as quickly as possible and will provide all updates here. Existing servers are not affected.

  • Spamguard Delivery

    Hi, Currently we have an issue affecting customers with SpamGuard that prevents them from receiving email.  We do not yet know the cause, so we are working to pinpoint it and then work to resolution. At present, there is no ETA. We will update you as soon as we know more and apologize for any […]

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