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'Server recreation' Category

  • Web519 Maintenance 8/28/2015 2AM EDT – Resolved

    System administrators have detected that there’s a risk of hard drive failures soon on Web519. As a precautionary measure, to ensure server stability and data integrity, we decided to migrate this server to virtualized environment. Now we performing background data sync from hardware server to virtual machine. No websites are affected by this operation. 8/28/2015 […]

  • Mail51 Down – File System Check – Resolved

    Our system administrators have detected an issue with this server. The server is being restarted and is now doing a mandatory filesystem check (FSCK). During this time the web server will be unavailable, meaning that websites hosted on the server will be unavailable as well.

  • VPS Migration – Resolved

    We are migrating some of  our VPS clients to new servers due to a recent node crash. We have an estimate for resolution between 16 – 24 hours 24-30 hours (2.5-3 hours per container).

  • iis1014 – File System Check – Resolved

    iis1014 is currently running FSCK.

  • iis1008 – File System Check – Resolved

    iis1008 is currently running FSCK.

  • iis505 Server Recreation – Resolved

    iis505 is experiencing hardware issues and needs to be recreated.

  • iis500cf Server Recreation – Resolved

    iis500cf is experiencing hardware issues and needs to be recreated.

  • mysql405 Server Recreation – Resolved

    Database restoration has been completed and everything should be back to normal. If there are any issues please feel free to call, submit a ticket, or contact live chat for further support. We appreciate your patience.

  • iis413 Migration – Resolved

    iis413 is having issues with its RAID card and our system admin team is moving all domains located on it to different servers.

  • IIS411 Recreation – Completed

    IIS411 had issues with the raid card in it. We have made a recreation server to get away from the problematic hardware. Currently 50% of the accounts on the machine have been recreated onto the new machine. After all accounts have been created we will start copying the content over. Once we have more information […]

  • iis507 maintainence

    10:40 pm EDT iis507 is going down to replace a bad hard drive in it’s raid array. The machine will be down for 15 to 30 minutes. I will update this post once the drive replacement has been completed. Lucas Update@11:00 pm EDT iis507 is no back online. The bad drive has been replaced and […]

  • IIS502 down

    We have RAID issues on IIS502. One drive died in the raid5 configuration, and we noticed the card didn’t start recreation on the spare drive. We have replaced the RAID controller, and this didn’t help either. Then we replaced the spare drive with another drive, but still no luck. We didn’t lose hope on existing […]

  • web504, web505, web506, web512, web515 Account Moves

    As per a notification email sent last week, we are moving a number of accounts from web504, web505, web506, web512 and web515 starting today. The process should be seamless for most customers. You will be notified by ticket after your account is moved. Domains using dedicated IPs will have their traffic forwarded for a period […]

  • web502 Account Moves

    As per a notification email sent early last week, we’re moving all accounts off web502 starting today. The process should be seamless for most customers. You will be notified by ticket after your account is moved. Domains using dedicated IPs will have their traffic forwarded for a period of three days to mitigate the DNS […]

  • IIS 312

    At the current moment, iis312 is being recreated because of raid issues.  Your sites should be up and working but we have had to take preventive measures to ensure a good copy of your site goes to the new server. FTP access has been turned off HSPHERE access has been turned off These services will […]

 
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